To do this exercise for your own organisation, take a large sheet of paper or a whiteboard and some markers, and follow these instructions:
- Write the product or service you want to realise on a post-it. Stick this on the right side of the paper/whiteboard.
- Describe each step to be taken in the realisation process on separate post-its. Stick them to the paper/whiteboard.
- For each step, ask the following questions and write down on a post-it:
1. What action will be performed?
2. How many people are needed for this action?
3. Who can perform this action?
4. What activities are associated with the start-up?
5. What investments area associated with it?
6. What is needed to make the steps run smoothly?
- Place supporting activities that do not directly add value to the product or service (accounting, management,...) above or below the flow of the previously formulated activities. Refine each step on the basis of the questions above.