Structure Your Change Process
In this lesson a model is proposed which is designed to help you in keeping an overview of the levels of change. The logical levels of Dilts – Bateson pyramid (below) teach us that a change is only effective (read impactful) when it is woven into all layers and all processes of the organisation.
Research shows that:
- The lower in the pyramid, the easier it is to make a change.
- The higher the level of change, the greater the impact and consequently the change.
- When you change one aspect of the pyramid, it changes all the underlying levels. The impact on the upper factors is limited.
- When you want a change, you have to make an adjustment at the right 'level' to achieve the desired impact.
- When all levels are aligned, the organisation works smoothly and is able to realise its potential.
When we talk about impact-driven work, this means that this ambition must be supported by the mission and vision and be translated to the level of concrete behaviour. This is visualised by the white arrow in the adjacent drawing. It indicates that the mission is translated into effects in the environment. However, this does not mean that the change has to happen top-down. On the contrary. Change in complex affairs happens by everyone, bottom-up, top-down and across. Generating impact is the responsibility of every member of the organisation.
Some Guiding Questions and Definitions
The following table will help you to work with the Dilts – Bateson model.
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