Focus on Measurable Results

People’s and a team’s success (as well as yours) depends on things that aren’t necessarily in your control.

Of course, managing a team also means managing and monitoring goals and results.  But not everything can or needs to be managed or is in your power (span of control/span of attention). Employees have their own space, which can be about how they achieve the goals. Think of the theory of self-organisation and self-management. It is necessary, however, to be clear about the results to be achieved and the scope of everyone’s freedom of regulation, frameworks, etc. Provide clarity in such a way that the goals are precisely defined through achievable and measurable results.

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important information

What are the goals and how and with whom do you formulate them so that you can follow the progress of their achievement?

  • Define measurable goals and targets.
  • Measure results through examining critical success factors or Key Performance Indicators (KPI), for example by measuring complaints, customer satisfaction, financial indicators, etc.
  • Don't only measure material, but also more abstract things like well-being, employee satisfaction.

    How are you going to facilitate this measurement?
    How do you implement self-organisation in teams? What is needed for this?

  • important information

    An important aspect is beyond question: stay curious, innovative and continue to learn. Find your way in this, look for sources and above all, get to work: Learn by doing!

    further reading

    An article by Shruti Dwivedi: Key Performance Indicator: Don’t measure everything.
    Book by Jim Fischetti (2019). Vision to Results, Leadership in Action.
    Book by Julie Zhuo (2018). The Making of a Manager. What to Do When Everyone Looks to You.
    Book by Alden Mills (2019). Unstoppable Teams. The Four Essential Actions of High-Performance Leadership.