Focus on measurable results

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People’s and team’s success (and yours) depends on things that aren’t necessarily in your control.

Of course, managing a team also means managing and monitoring goals and results.  But not everything can or needs to be managed or is in your power (span of control / span of attention). Employees have their own space, which can be about how they achieve the goals, think of the theory of self-organisation and self-management. It is necessary, however, to be clear about the results to be achieved and everyone’s freedom to regulate, frameworks, etc. Provide clarity in such a way that the goals are clearly defined in achievable and measurable results.

What are the goals, how and with whom do you formulate them so that you can follow the progress in achieving them?

  • Define measurable goals and targets.
  • Measure results: critical success factors such as measuring quality via Key Performance Indicators (KPI), for example measuring complaints, customer satisfaction, financial indicators, etc.
  • Not only material, but also well-being , employee satisfaction

    How are you going to facilitate them?
    How do you make teams self-organizing? What is needed for this?

  • An important aspect is beyond question: stay curious, innovative and continuous learning. Find your way in this, look for sources and above all get to work: Learning by doing!

    Shruti Dwivedi:Key Performance Indicator: Don’t measure everything
    Jim Fischetti: vision to results, Leadership in action.
    Julie Zhuo: The making of a manager.
    Alden Mills: Unstoppable teams.