In this part we determine the focus of the impact measurement by defining the impact question. In order to resist the temptation of ‘wanting to measure everything’, it is important to establish a direction in advance. What do you want to evaluate? For whom do you want to make the impact visible?
Organizations that do not know their mission are advised to first follow a mission course before continuing with impact-oriented work. Conversely, an impact process ensures that the mission is periodically evaluated and adjusted if necessary.
In this part you will find three topics: